Privacy policy
This website – therivergroup.co.uk – is owned and operated by River Group Content Ltd.
This Privacy Policy explains how The River Group and this website will use the information we collect about you as well as the rights you have over any personal information we hold about you.
We employ other companies to perform functions on our behalf. We ensure that these companies only use such information under our direction to perform these functions, and that they have adequate procedures in place to deal with your data securely.
Our contact details:
Name: River Group Content Ltd
Address: 2nd Floor, 32-38 Saffron Hill, London, EC1N 8FH
Phone number: 0207 420 7000
E-mail: info@therivergroup.co.uk
The type of personal information we collect
When youinteract with us, we obtain various types of information relatedto you and your use ofour services.Thiscan includeinformation that directly identifies you, such as yourname, address, or contact information.
How we get the personal information
The data we process is obtained from several sources. These include yourself, our clients, GDPR-compliant data providers and online resources in the public domain.
How we use your personal information
We use your personal data for a variety of business uses, depending onthe reason for which it was collected. These include –
1. To send you our emails eg. when you subscribe to our newsletter on this site.
2. Reaching out to companies we believe may find our services valuable.
3. Contacting individuals and companies who could be able to help us in providing services to our clients.
4. To provide you with services and/or fulfil our contract with you or our clients.
For more detail on how we process your information in the specific scenarios below, please see the links at the bottom of this webpage –
1. Recruitment
2. Advertising sales
3. Interviews and features
Legal bases for collection
Depending on the situation, we will use one of the below legal bases for collection of your data –
(a) Consent: you have given clear consent for us to process your personal data for a specific purpose. You are able to remove your consent at anytime. You can do this by contacting dpo@therivergroup.co.uk.
(b) Contract: the processing is necessary for a contract we have with you, or because we have asked you to take specific steps before entering into a contract.
(c) Legal obligation: the processing is necessary for us to comply with the law (not including contractual obligations).
(d) Legitimate interests: the processing is necessary for our legitimate interests or the legitimate interests of a third party, unless there is a good reason to protect your personal data which overrides those legitimate interests. When you enter your email address into our website form and click ‘Go’ to subscribe, we take this as your consent to use your email address in line with this Privacy Notice.
How we store your personal information
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
Data Retention
We will keep your personal information for as long as we have a relationship with you. Once our relationship with you has come to an end,we will either delete it or, in some instances, we may need to keep it for longer for legal/regulatory reasons, or if it’s in our legitimate interests.
If you’ve signed up for our email list, we will keep your data for as long as the email campaign runs, when it will then be electronically deleted. You can request it be removed before then by clicking on the unsubscribe linkat the bottom of each email or emailing dpo@therivergroup.co.uk.
Who do we share your data with?
Data is securely shared internally on a need-only basis within River Group Content, with staff who understand their responsibilities under UK GDPR. We may also pass your personal information to third parties to enable them to process a request on our behalf. The third parties used by us will only use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
Third Parties
We will only share your data with third parties specifically to process the data for the reason it was first collected.
We ensure all third parties are held to the high standards as required by GDPR.
If you give us your consent to subscribe to our email list, we will email you via the MailChimp email platform https://www.intuit.com/privacy/statement/
If you would like more information about who your data is shared with in your specific case, please email dpo@therivergroup.co.uk.
International transfers
In most cases your data will be processed in the UK or countries that have adequacy regulations in place, for example the European Economic Area. In instances where your data will need to be passed outside of these locations, eg. companies in the US, we have data protection contracts in place to ensure your data is processed to the required standards under UK law.
Your data protection rights
Under data protection law, you have rights including:
Your right of access – You have the right to ask us for copies of your personal information.
Your right to rectification -You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing –You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing – You have the right to object to the processing of your personal information in certain circumstances.
Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you. Please contact us at dpo@therivergroup.co.uk if you wish to make a request.
How to complain
If you have any concerns about our use of your personal information, you can contact us at dpo@therivergroup.co.uk. If you are unsatisfied with our response, you can also complain to the ICO.
The ICO’s address:
Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk